Case Study Summary

At Mr Clever Clean, we specialize in delivering top-notch and reliable exterior cleaning services across the Evesham area. Recently, a client approached us with severely blocked gutters. This case study details how we addressed their gutter concerns using our state-of-the-art SkyVac technology, making sure the customer’s property was protected from water damage.

Problems Identified

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, causing drainage problems during rain.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, resulting in splashes on doors and puddles near the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, thinking standard ladders wouldn’t be able to reach.

Cleaning Process

Upon being called, we performed a detailed inspection to understand the level of clogging and identify the most suitable cleaning method. We then presented a detailed quote and work plan, which the customer accepted. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly assessing the problem spots near the conservatory and patio. We introduced our SkyVac system, and gave a cost proposal, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning appointment to fit the customer’s schedule. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to access and clean hard-to-reach gutters, avoiding ladder-related risks. The high-powered suction cleared out all blockages, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we performed a detailed check of the gutters using a SkyVac-mounted camera. This allowed the customer to verify the results and check that everything was done properly.

5. Debris Collection and Composting: We let the customer decide whether to keep the debris for composting, as it is suitable for composting. The customer chose to add it to their compost pile.

6. Final Inspection and Customer Sign-Off: After finishing the work, we invited the customer to look over the work. They were delighted with the results and the newly cleaned gutter system. The customer approved the project, sharing their approval of our service.

Outcome

The gutters, that had been full and leaking, were cleared and fully functional. The SkyVac system quickly cleared out the debris, helping avoid future water damage to the conservatory and patio. The customer was delighted by the outcome and pleased with the high-tech solution.

Customer Feedback

“We couldn’t be happier with the outcome! Our gutters are now perfectly clean, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was skilled, fast, and had advanced tools. We highly recommend their services!” – Satisfied Customer

Conclusion

This project highlights Mr Clever Clean’s skill in managing difficult gutter issues. By using high-powered equipment and smart techniques, we were able to restore full functionality to the gutter system. Our commitment to quality and customer satisfaction delivers top-notch results consistently.