Introduction

At Mr Clever Clean, we specialize in delivering top-notch and reliable exterior cleaning services across the Darwen area. Recently, a client approached us with gutters clogged with debris. This case study details how we addressed their gutter concerns using our state-of-the-art SkyVac technology, safeguarding their home against potential water issues.

Problems Identified

• Blocked Gutters: The gutters were heavily obstructed with organic material, leading to overflow issues in wet weather.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, causing water to spill onto doorways and pool at the foundation.

• Access Issues: The customer was worried about cleaning the gutters above the conservatory, believing it was too difficult to clean them using traditional ladder methods.

Solution

Upon being called, we performed a detailed inspection to assess the extent of the blockage and select the best approach for removal. We then provided the customer with a detailed proposal and pricing breakdown, which the customer agreed to. Here’s a summary of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly focusing on the conservatory roof and patio area. We discussed our advanced cleaning method, and shared a detailed quotation, which the customer accepted.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we prepared our SkyVac technology and tools.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to safely clean the high gutters above the conservatory, avoiding ladder-related risks. The high-powered suction cleared out all blockages, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we carried out a thorough inspection of the gutters using a remote camera rigged to the SkyVac. This allowed the customer to verify the results and ensure that their gutters were fully cleared.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is a useful addition to compost. The customer decided to use it for their compost heap.

6. Final Inspection and Customer Sign-Off: After wrapping up, we asked the customer to inspect the gutters. They were delighted with the results and the clear and functional gutters. The customer approved the project, expressing their satisfaction.

Results

The gutters, previously clogged and overflowing, were fully restored to working order. The SkyVac system removed the blockages with ease, helping avoid future water damage to the conservatory and patio. The customer was extremely satisfied with the service and impressed by the SkyVac technology.

Customer Feedback

“We’re thrilled with the results! Our gutters are now perfectly clean, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was courteous, thorough, and well-equipped. We’ll definitely use them again!” – Satisfied Customer

Project Summary

This project highlights Mr Clever Clean’s expertise in handling challenging gutter cleaning projects. By applying advanced tools and methods, we were able to restore full functionality to the gutter system. Our dedication to delivering exceptional results delivers top-notch results consistently.