Case Study Summary

At Mr Clever Clean, we are committed to offering quality and timely exterior cleaning services across the Croydon area. Recently, a property owner approached us with severely blocked gutters. This case study details how we cleared their gutter blockages using our state-of-the-art SkyVac technology, making sure the customer’s property was protected from water damage.

Challenges Faced

• Blocked Gutters: The gutters were severely clogged with moss, weeds, and accumulated grime, hindering proper water flow during rainfall.

• Water Overflow: The overflow was particularly severe above the conservatory roof and at the rear of the house, leading to water splashing onto the doors and collecting at the base.

• Access Issues: The customer was unsure how to reach the high gutters, doubting that conventional ladders would provide access.

Cleaning Process

Upon being called, we performed a detailed inspection to understand the level of clogging and identify the most suitable cleaning method. We then provided the customer with a detailed proposal and pricing breakdown, which the customer agreed to. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We reviewed the areas of blockage and overflow, particularly focusing on the conservatory roof and patio area. We explained our innovative cleaning approach, and shared a detailed quotation, which the customer agreed to.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our high-powered SkyVac vacuum system with carbon fiber poles, we were able to access and clean hard-to-reach gutters, without the need for ladders. The high-powered suction safely extracted all moss, weeds, and organic debris, ensuring complete gutter cleaning.

4. Inspection with Remote Camera: After cleaning, we conducted a final review of the gutters using a camera attached to the SkyVac system. This allowed the customer to confirm the cleaning quality and be assured of a job well done.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is great for compost. The customer decided to use it for their compost heap.

6. Final Inspection and Customer Sign-Off: After finishing the work, we encouraged the customer to review the results. They were very happy with the clean gutters and the restored condition of their gutters. The customer approved the project, offering positive feedback.

Transformation

The gutters, previously clogged and overflowing, were cleared and fully functional. The SkyVac system removed the blockages with ease, safeguarding the property against water-related issues. The customer was delighted by the outcome and pleased with the high-tech solution.

Client Testimonial

“We couldn’t be happier with the outcome! Our gutters are now perfectly clean, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was courteous, thorough, and well-equipped. Their work was outstanding—we recommend them to anyone!” – Satisfied Customer

Conclusion

This project demonstrates Mr Clever Clean’s proficiency in advanced gutter cleaning solutions. By employing cutting-edge technology and innovative approaches, we were able to clear the gutters and protect the property. Our focus on outstanding service and client satisfaction guarantees superior results on every project.