Introduction

At Mr Clever Clean, we are committed to offering top-notch and reliable exterior cleaning services across the Blackburn area. Recently, a property owner approached us with gutters clogged with debris. This report details how we addressed their gutter concerns using our advanced SkyVac system, ensuring their property stayed safe from water damage.

Problems Identified

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, hindering proper water flow during rainfall.

• Water Overflow: The overflow was particularly severe above the conservatory roof and at the rear of the house, causing water to spill onto doorways and pool at the foundation.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, doubting that conventional ladders would provide access.

Solution

Upon being called, we carried out a comprehensive evaluation to assess the extent of the blockage and identify the most suitable cleaning method. We then presented a detailed quote and work plan, which the customer approved. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly focusing on the conservatory roof and patio area. We discussed our advanced cleaning method, and gave a cost proposal, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to safely clean the high gutters above the conservatory, avoiding ladder-related risks. The powerful vacuum removed all organic material, leaving the gutters completely clear.

4. Inspection with Remote Camera: After cleaning, we conducted a final review of the gutters using a SkyVac-mounted camera. This allowed the customer to see the results for themselves and be assured of a job well done.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is suitable for composting. The customer decided to use it for their compost heap.

6. Final Inspection and Customer Sign-Off: After completing the project, we asked the customer to inspect the gutters. They were pleased with the restored gutters and the restored condition of their gutters. The customer signed off on the work, expressing their satisfaction.

Transformation

The gutters, once blocked and spilling over, were cleared and fully functional. The SkyVac system eliminated all obstructions, helping avoid future water damage to the conservatory and patio. The customer was very happy with the results and impressed by the SkyVac technology.

Customer Feedback

“We’re thrilled with the results! Our gutters are now perfectly clean, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was professional, efficient, and used innovative equipment. Their work was outstanding—we recommend them to anyone!” – Satisfied Customer

Conclusion

This project exemplifies Mr Clever Clean’s expertise in handling challenging gutter cleaning projects. By using high-powered equipment and smart techniques, we were able to clear the gutters and protect the property. Our dedication to delivering exceptional results ensures outstanding outcomes every time.