Your Local Window Cleaning Service For Herne Bay

Case Study Summary

At Mr Clever Clean, we are dedicated to delivering superior exterior cleaning services across the United Kingdom. Recently, a customer approached us to provide a thorough cleaning for their windows and solar panels. They had previously used a basic window cleaning provider who was unable to clean certain areas and often left streaks, particularly those above the conservatory. This project summary details how we delivered a comprehensive clean using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who relied on basic cleaning tools, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were difficult to reach without specialized equipment.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to ensure optimal performance.

Our Approach

Upon being reached out to, we performed an on-site inspection to assess the window and solar panel cleaning requirements. We then presented a proposal and free quotation, which they agreed to. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the windows and panels, explaining our cleaning method. We explained how this method would ensure a thorough and streak-free clean, even for difficult spots.

2. Scheduling and Preparation: We arranged the cleaning appointment at a suitable date for the customer. On the day of service, we got our materials ready and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our high-tech pure water system, we provided a deep clean to each window. The pure water, contaminant-free, removed all dust and dirt, ensuring a completely clear result. The pole system enabled access to elevated and awkward windows without needing additional equipment.

4. Frame Cleaning: As it was our initial visit, we also wiped down the window frames. This step is essential to avoid any transfer of dirt, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We extended our services to restore the solar panels’ efficiency. The pure water-fed pole system was perfect for this job, ensuring that the panels were thoroughly cleaned, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After wrapping up the cleaning, we performed a final review. They were very pleased with the clear windows and spotless panels. The customer approved the results, sharing their happiness with our service.

Transformation

The improvement was stunning. The windows, that had been difficult to reach and streaky, were now thoroughly clean and streak-free. The solar panels were completely clean, allowing them to work effectively. The customer was thrilled with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Customer Feedback

“The outcome was fantastic—we’re thrilled! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was courteous, effective, and equipped with advanced technology. We strongly endorse their work!” – Satisfied Customer

Final Thoughts

This case study exemplifies Mr Clever Clean’s specialization in handling difficult window cleaning cases. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to provide superior cleaning outcomes. Our commitment to quality and customer satisfaction ensures every project is completed to the highest standards.