Your Local Window Cleaning Service For Fyfield

Case Study Summary

At Mr Clever Clean, we are dedicated to delivering exceptional exterior cleaning services across the United Kingdom. Recently, a client approached us to restore their windows and solar panels. They had previously used a traditional window cleaner who left marks and couldn’t access all the windows, particularly windows in elevated areas. This report details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was frustrated with their previous window cleaner, who worked with traditional methods, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to keep them working effectively.

Solution

Upon being called, we carried out a comprehensive assessment to understand the scope of the cleaning needs. We then provided the customer with a detailed proposal, which they approved. Here’s a summary of our process:

1. Initial Site Survey: We inspected the windows and panels, introducing our pole system. We explained how this method would ensure a thorough and streak-free clean, even for difficult spots.

2. Scheduling and Preparation: We arranged the cleaning appointment at a suitable date for the customer. On the day of service, we got our materials ready and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our high-tech pure water system, we ensured every window was spotless. The pure water, deionized and filtered, effectively grabbed all the dirt and debris, ensuring a completely clear result. The pole system enabled access to elevated and awkward windows without using ladders.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also cleaned all the PVC window frames. This step is crucial to ensure a completely clear result, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We also provided cleaning to ensure the solar panels were spotless. The pure water-fed pole system was also used here, ensuring that the panels were thoroughly cleaned, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After wrapping up the cleaning, we performed a final review. They were extremely satisfied with the spotless windows and clean solar panels. The customer signed off on the work, expressing their satisfaction with the results.

Transformation

The change was remarkable. The windows, that had been difficult to reach and streaky, were now completely clear and spotless. The solar panels were left shining, ensuring they would operate at optimal efficiency. The customer was thrilled with the outcome, particularly appreciating the thorough clean.

Customer Review

“We couldn’t be more pleased with how it turned out! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. We strongly endorse their work!” – Satisfied Customer

Final Thoughts

This report exemplifies Mr Clever Clean’s skill in handling tough exterior cleaning needs. By using professional equipment and innovative techniques, we were able to achieve remarkable transformations. Our focus on top-notch service and client satisfaction guarantees outstanding service on every job.