Your Local Window Cleaning Service For Catford

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering exceptional exterior cleaning services across the United Kingdom. Recently, a client approached us to restore their windows and solar panels. They had previously used a standard window cleaning service who left unsatisfactory results and missed hard-to-reach spots, particularly those above the conservatory. This report details how we achieved spotless and accessible results using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who worked with traditional methods, often resulting in soap residue.

• Inaccessible Windows: Some windows, in elevated spots, were too high for ladders.

• Solar Panel Cleaning: The customer also requested cleaning for their solar panels to keep them working effectively.

Cleaning Process

Upon being called, we performed an on-site inspection to evaluate all cleaning aspects. We then provided the customer with a detailed proposal, which they agreed to. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the windows and panels, introducing our pole system. We explained how this method would deliver a mark-free finish, even for hard-to-reach areas.

2. Scheduling and Preparation: We scheduled the cleaning at a preferred date for the customer. On the day of service, we prepared our tools and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we provided a deep clean to each window. The pure water, contaminant-free, effectively grabbed all the dirt and debris, ensuring a streak-free finish. The pole system enabled access to elevated and awkward windows without requiring extra support.

4. Frame Cleaning: As it was our initial visit, we also cleaned all the PVC window frames. This step is essential to prevent cross-contamination of dirt onto the glass, making sure every part was spotless.

5. Solar Panel Cleaning: We extended our services to clean the customer’s solar panels. The pure water-fed pole system was perfect for this job, making sure they were clean and clear, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After finishing the project, we performed a final review. They were very pleased with the clear windows and spotless panels. The customer approved the results, sharing their happiness with our service.

Transformation

The transformation was remarkable. The windows, that had been difficult to reach and streaky, were now thoroughly clean and streak-free. The solar panels were also spotless, allowing them to work effectively. The customer was thrilled with the outcome, particularly appreciating the thorough clean.

Client Testimonial

“We couldn’t be more pleased with how it turned out! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We strongly endorse their work!” – Satisfied Customer

Project Summary

This project exemplifies Mr Clever Clean’s skill in handling difficult window cleaning cases. By using professional equipment and innovative techniques, we were able to achieve remarkable transformations. Our commitment to quality and customer satisfaction delivers every project is completed to the highest standards.