Case Study Summary

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Irvine with a persistent black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the area less appealing. Despite their efforts with a store-bought pressure washer, the customer was unable to get rid of the stains and had felt discouraged. This case study details how we restored their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which only left streaks and could not eliminate the stains.

Solution

Upon being contacted, we promptly conducted a detailed evaluation to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and understand the scope of the project. We discussed our cleaning plan and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we prepared our industrial-strength washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The advanced cleaner worked through the layers of grime and took off most of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This crucial step keeps organic contaminants at bay, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to inspect the patio. They were extremely satisfied with the results and did not see any issues. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, keeping the patio’s pristine condition.

Outcome

The change was remarkable. The patio, once dominated by black lichen stains, was restored to its natural state. The customer was ecstatic with the outcome, noting a major upgrade in the look and functionality of their patio area.

Customer Feedback

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Summary

This project demonstrates Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we can restore any outdoor space to their former glory. Our dedication to top-notch service delivers outstanding outcomes every time.