Case Study Summary

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Chippenham with a persistent black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the area dull and unappealing. Despite their attempts with a standard home pressure washer, the customer was unable to clean off the grime and had started losing hope. This report details how we brought back their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and did not resolve the issue.

Our Approach

Upon being contacted, we quickly conducted a site survey to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and evaluate the scope of the project. We explained our approach in detail and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This important stage prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to review the patio. They were thrilled with the results and did not find any spots that needed more work. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, maintaining the patio’s spotless appearance.

Transformation

The change was amazing. The patio, once overrun by black lichen stains, was returned to its natural state. The customer was thrilled with the outcome, noting a noticeable difference in the appearance and usability of their outdoor space.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This experience demonstrates Mr Clever Clean’s skill in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their best condition. Our commitment to quality and customer satisfaction delivers satisfaction every time.