Case Study Summary

At Mr Clever Clean, we specialize in delivering quality and timely exterior cleaning services across the Liverpool area. Recently, a property owner approached us with gutters clogged with debris. This project overview details how we cleared their gutter blockages using our high-powered SkyVac equipment, making sure the customer’s property was protected from water damage.

Issues Encountered

• Blocked Gutters: The gutters were heavily obstructed with organic material, leading to overflow issues in wet weather.

• Water Overflow: The overflow was most problematic near the conservatory and back patio, leading to water splashing onto the doors and collecting at the base.

• Access Issues: The customer was worried about cleaning the gutters above the conservatory, believing it was too difficult to clean them using traditional ladder methods.

Cleaning Process

Upon being called, we conducted a thorough assessment to understand the level of clogging and select the best approach for removal. We then presented a detailed quote and work plan, which the customer approved. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We reviewed the areas of blockage and overflow, particularly focusing on the conservatory roof and patio area. We introduced our SkyVac system, and offered a pricing estimate, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning appointment to fit the customer’s schedule. On the day of service, we assembled the SkyVac system and safety gear.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to access and clean hard-to-reach gutters, without the need for ladders. The SkyVac system cleared out all blockages, ensuring complete gutter cleaning.

4. Inspection with Remote Camera: After cleaning, we carried out a thorough inspection of the gutters using a remote camera rigged to the SkyVac. This allowed the customer to confirm the cleaning quality and be assured of a job well done.

5. Debris Collection and Composting: We let the customer decide whether to keep the debris for composting, as it is great for compost. The customer opted to keep it for composting.

6. Final Inspection and Customer Sign-Off: After finishing the work, we invited the customer to look over the work. They were delighted with the results and the restored condition of their gutters. The customer approved the project, offering positive feedback.

Results

The gutters, previously clogged and overflowing, were cleared and fully functional. The SkyVac system removed the blockages with ease, helping avoid future water damage to the conservatory and patio. The customer was very happy with the results and impressed by the SkyVac technology.

Customer Feedback

“We’re thrilled with the results! Our gutters are now completely clear, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was professional, efficient, and used innovative equipment. We’ll definitely use them again!” – Satisfied Customer

Conclusion

This project exemplifies Mr Clever Clean’s skill in managing difficult gutter issues. By applying advanced tools and methods, we were able to ensure proper drainage and prevent potential water damage. Our commitment to quality and customer satisfaction delivers top-notch results consistently.