Case Study Summary

At Mr Clever Clean, we specialize in delivering top-notch and reliable exterior cleaning services across the Letchworth area. Recently, a property owner approached us with severely blocked gutters. This report details how we cleared their gutter blockages using our advanced SkyVac system, making sure the customer’s property was protected from water damage.

Problems Identified

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, hindering proper water flow during rainfall.

• Water Overflow: The overflow was most problematic near the conservatory and back patio, leading to water splashing onto the doors and collecting at the base.

• Access Issues: The customer was unsure how to reach the high gutters, believing it was too difficult to clean them using traditional ladder methods.

Cleaning Process

Upon being called, we conducted a thorough assessment to understand the level of clogging and select the best approach for removal. We then presented a detailed quote and work plan, which the customer approved. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly focusing on the conservatory roof and patio area. We discussed our advanced cleaning method, and shared a detailed quotation, which the customer accepted.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we assembled the SkyVac system and safety gear.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to access and clean hard-to-reach gutters, without the need for ladders. The powerful vacuum safely extracted all moss, weeds, and organic debris, ensuring complete gutter cleaning.

4. Inspection with Remote Camera: After cleaning, we performed a detailed check of the gutters using a camera attached to the SkyVac system. This allowed the customer to verify the results and be assured of a job well done.

5. Debris Collection and Composting: We let the customer decide whether to keep the debris for composting, as it is suitable for composting. The customer chose to add it to their compost pile.

6. Final Inspection and Customer Sign-Off: After completing the project, we invited the customer to look over the work. They were very happy with the clean gutters and the newly cleaned gutter system. The customer signed off on the work, sharing their approval of our service.

Transformation

The gutters, previously clogged and overflowing, were fully restored to working order. The SkyVac system eliminated all obstructions, helping avoid future water damage to the conservatory and patio. The customer was extremely satisfied with the service and impressed by the SkyVac technology.

Customer Feedback

“We’re thrilled with the results! Our gutters are now perfectly clean, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was professional, efficient, and used innovative equipment. Their work was outstanding—we recommend them to anyone!” – Satisfied Customer

Final Thoughts

This project highlights Mr Clever Clean’s proficiency in advanced gutter cleaning solutions. By applying advanced tools and methods, we were able to clear the gutters and protect the property. Our focus on outstanding service and client satisfaction delivers top-notch results consistently.