Introduction

At Mr Clever Clean, we are committed to offering top-notch and reliable exterior cleaning services across the Kirkcaldy area. Recently, a client approached us with gutters clogged with debris. This report details how we addressed their gutter concerns using our state-of-the-art SkyVac technology, making sure the customer’s property was protected from water damage.

Challenges Faced

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, causing drainage problems during rain.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, resulting in splashes on doors and puddles near the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, believing it was too difficult to clean them using traditional ladder methods.

Solution

Upon being contacted, we performed a detailed inspection to evaluate the gutter condition and determine the ideal cleaning strategy. We then provided the customer with a detailed proposal and pricing breakdown, which the customer agreed to. Here’s a summary of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly examining the sections above the conservatory and the patio. We discussed our advanced cleaning method, and shared a detailed quotation, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we prepared our SkyVac technology and tools.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to safely clean the high gutters above the conservatory, avoiding ladder-related risks. The SkyVac system cleared out all blockages, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we carried out a thorough inspection of the gutters using a camera attached to the SkyVac system. This allowed the customer to verify the results and be assured of a job well done.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is a useful addition to compost. The customer chose to add it to their compost pile.

6. Final Inspection and Customer Sign-Off: After finishing the work, we invited the customer to look over the work. They were delighted with the results and the restored condition of their gutters. The customer approved the project, expressing their satisfaction.

Outcome

The gutters, that had been full and leaking, were cleared and fully functional. The SkyVac system eliminated all obstructions, helping avoid future water damage to the conservatory and patio. The customer was delighted by the outcome and pleased with the high-tech solution.

Client Testimonial

“We couldn’t be happier with the outcome! Our gutters are now completely clear, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was skilled, fast, and had advanced tools. We’ll definitely use them again!” – Satisfied Customer

Final Thoughts

This project highlights Mr Clever Clean’s skill in managing difficult gutter issues. By using high-powered equipment and smart techniques, we were able to clear the gutters and protect the property. Our dedication to delivering exceptional results delivers top-notch results consistently.