Introduction

At Mr Clever Clean, we are committed to offering top-notch and reliable exterior cleaning services across the King’s Lynn area. Recently, a property owner approached us with gutters clogged with debris. This case study details how we resolved their gutter issues using our advanced SkyVac system, making sure the customer’s property was protected from water damage.

Challenges Faced

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, causing drainage problems during rain.

• Water Overflow: The overflow was particularly severe above the conservatory roof and at the rear of the house, causing water to spill onto doorways and pool at the foundation.

• Access Issues: The customer was worried about cleaning the gutters above the conservatory, doubting that conventional ladders would provide access.

Solution

Upon being called, we performed a detailed inspection to understand the level of clogging and identify the most suitable cleaning method. We then presented a detailed quote and work plan, which the customer accepted. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly examining the sections above the conservatory and the patio. We explained our innovative cleaning approach, and gave a cost proposal, which the customer agreed to.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we assembled the SkyVac system and safety gear.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to access and clean hard-to-reach gutters, eliminating the need for ladder work. The powerful vacuum safely extracted all moss, weeds, and organic debris, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we conducted a final review of the gutters using a SkyVac-mounted camera. This allowed the customer to verify the results and check that everything was done properly.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is suitable for composting. The customer decided to use it for their compost heap.

6. Final Inspection and Customer Sign-Off: After completing the project, we asked the customer to inspect the gutters. They were very happy with the clean gutters and the restored condition of their gutters. The customer approved the project, expressing their satisfaction.

Transformation

The gutters, once blocked and spilling over, were brought back to optimal condition. The SkyVac system quickly cleared out the debris, helping avoid future water damage to the conservatory and patio. The customer was very happy with the results and pleased with the high-tech solution.

Customer Feedback

“We’re thrilled with the results! Our gutters are now fully functional, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was courteous, thorough, and well-equipped. We highly recommend their services!” – Satisfied Customer

Conclusion

This project exemplifies Mr Clever Clean’s expertise in handling challenging gutter cleaning projects. By using high-powered equipment and smart techniques, we were able to clear the gutters and protect the property. Our focus on outstanding service and client satisfaction delivers top-notch results consistently.