Case Study Summary

At Mr Clever Clean, we specialize in delivering efficient and thorough exterior cleaning services across the Chippenham area. Recently, a client approached us with gutters clogged with debris. This report details how we addressed their gutter concerns using our advanced SkyVac system, ensuring their property stayed safe from water damage.

Challenges Faced

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, causing drainage problems during rain.

• Water Overflow: The overflow was particularly severe above the conservatory roof and at the rear of the house, leading to water splashing onto the doors and collecting at the base.

• Access Issues: The customer was worried about cleaning the gutters above the conservatory, doubting that conventional ladders would provide access.

Our Approach

Upon being called, we performed a detailed inspection to understand the level of clogging and select the best approach for removal. We then presented a detailed quote and work plan, which the customer accepted. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We reviewed the areas of blockage and overflow, particularly assessing the problem spots near the conservatory and patio. We introduced our SkyVac system, and gave a cost proposal, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning appointment to fit the customer’s schedule. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to reach and clear gutters above the conservatory without ladders, avoiding ladder-related risks. The high-powered suction removed all organic material, ensuring complete gutter cleaning.

4. Inspection with Remote Camera: After cleaning, we carried out a thorough inspection of the gutters using a SkyVac-mounted camera. This allowed the customer to verify the results and ensure that their gutters were fully cleared.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is suitable for composting. The customer opted to keep it for composting.

6. Final Inspection and Customer Sign-Off: After wrapping up, we asked the customer to inspect the gutters. They were delighted with the results and the newly cleaned gutter system. The customer gave us their approval, expressing their satisfaction.

Results

The gutters, previously clogged and overflowing, were fully restored to working order. The SkyVac system quickly cleared out the debris, helping avoid future water damage to the conservatory and patio. The customer was delighted by the outcome and impressed by the SkyVac technology.

Customer Review

“The results are fantastic—we’re so pleased! Our gutters are now fully functional, and we no longer have to worry about water spilling over and damaging our property. The team from Mr Clever Clean was courteous, thorough, and well-equipped. We’ll definitely use them again!” – Satisfied Customer

Project Summary

This project exemplifies Mr Clever Clean’s proficiency in advanced gutter cleaning solutions. By applying advanced tools and methods, we were able to restore full functionality to the gutter system. Our commitment to quality and customer satisfaction delivers top-notch results consistently.