Your Local Window Cleaning Service For Solihull

Introduction

At Mr Clever Clean, we specialize in delivering high-quality exterior cleaning services across the United Kingdom. Recently, a homeowner approached us to clean their windows and solar panels. They had previously used a traditional window cleaner who was unable to clean certain areas and often left streaks, particularly windows in elevated areas. This case study details how we delivered a comprehensive clean using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who used a squeegee and soap, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to ensure optimal performance.

Our Approach

Upon being contacted, we performed an on-site inspection to assess the window and solar panel cleaning requirements. We then presented a proposal and free quotation, which they agreed to. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We assessed each window and solar panel, discussing our pure water-fed pole system with the customer. We explained how this method would ensure a thorough and streak-free clean, even for hard-to-reach areas.

2. Scheduling and Preparation: We set up the service at a suitable date for the customer. On the day of service, we set up our equipment and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we cleaned all the windows on the property. The pure water, free of any impurities, cleaned away grime and particles, ensuring a completely clear result. The pole system allowed us to reach and clean windows above the conservatory without requiring extra support.

4. Frame Cleaning: As it was our first-time service, we also thoroughly cleaned the window frames. This step is crucial to ensure a completely clear result, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We extended our services to clean the customer’s solar panels. The pure water-fed pole system was perfect for this job, making sure they were clean and clear, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After wrapping up the cleaning, we conducted a walk-around inspection with the customer. They were delighted with the pristine results. The customer approved the results, sharing their happiness with our service.

Results

The change was stunning. The windows, formerly streaked and hard to clean, were now thoroughly clean and streak-free. The solar panels were also spotless, ensuring they would operate at optimal efficiency. The customer was very happy with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Customer Feedback

“The outcome was fantastic—we’re thrilled! Our windows have never looked so clean, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. Their service was top-notch—we highly recommend them!” – Satisfied Customer

Project Summary

This case study highlights Mr Clever Clean’s expertise in handling difficult window cleaning cases. By using cutting-edge tools and eco-friendly methods, we were able to provide superior cleaning outcomes. Our commitment to quality and customer satisfaction guarantees outstanding service on every job.