Your Local Window Cleaning Service For Mangotsfield

Case Study Summary

At Mr Clever Clean, we are dedicated to delivering exceptional exterior cleaning services across the United Kingdom. Recently, a client approached us to restore their windows and solar panels. They had previously used a traditional window cleaner who was unable to clean certain areas and often left streaks, particularly the windows above their conservatory. This case study details how we delivered a comprehensive clean using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who used a squeegee and soap, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were too high for ladders.

• Solar Panel Cleaning: The customer also requested cleaning for their solar panels to ensure optimal performance.

Solution

Upon being called, we carried out a comprehensive assessment to understand the scope of the cleaning needs. We then provided the customer with a detailed proposal, which they accepted. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the windows and panels, discussing our pure water-fed pole system with the customer. We explained how this method would deliver a mark-free finish, even for hard-to-reach areas.

2. Scheduling and Preparation: We arranged the cleaning appointment at a suitable date for the customer. On the day of service, we set up our equipment and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we ensured every window was spotless. The pure water, deionized and filtered, cleaned away grime and particles, ensuring a completely clear result. The pole system enabled access to elevated and awkward windows without using ladders.

4. Frame Cleaning: As it was our first-time service, we also cleaned all the PVC window frames. This step is essential to prevent cross-contamination of dirt onto the glass, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We included additional cleaning to clean the customer’s solar panels. The pure water-fed pole system was also used here, ensuring that the panels were thoroughly cleaned, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After wrapping up the cleaning, we did a thorough inspection. They were delighted with the pristine results. The customer gave us their approval, sharing their happiness with our service.

Outcome

The improvement was stunning. The windows, previously marked and partially inaccessible, were now completely clear and spotless. The solar panels were left shining, allowing them to work effectively. The customer was thrilled with the outcome, particularly commenting on the results of our pure water system.

Customer Review

“We are extremely happy with the results! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. Their service was top-notch—we highly recommend them!” – Satisfied Customer

Final Thoughts

This report demonstrates Mr Clever Clean’s expertise in handling difficult window cleaning cases. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to achieve remarkable transformations. Our commitment to quality and customer satisfaction guarantees outstanding service on every job.