Introduction

At Mr Clever Clean, we take pride in tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Portsmouth with a severe black lichen infestation on their patio. The lichen had entirely masked the natural look of the patio, making the area dull and unappealing. Despite their multiple tries with a store-bought pressure washer, the customer was unable to remove the lichen and had almost given up hope. This case study details how we renewed their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not resolve the issue.

Our Approach

Upon being reached out to, we immediately conducted a site survey to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and evaluate the challenges involved. We explained our approach in detail and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a specialized flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This crucial step stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to inspect the patio. They were very pleased with the results and did not see any issues. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, keeping the patio’s pristine condition.

Results

The improvement was stunning. The patio, once dominated by black lichen stains, was returned to its natural state. The customer was ecstatic with the outcome, noting a significant improvement in the look and functionality of their outdoor space.

Customer Review

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already scheduled annual visits to keep our patio pristine. We strongly recommend them to others!” – Satisfied Customer

Final Thoughts

This project exemplifies Mr Clever Clean’s skill in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we can restore any outdoor space to their former glory. Our commitment to quality and customer satisfaction delivers exceptional results every time.