Project Overview

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Pomphlett with a severe black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the patio dull and unappealing. Despite their attempts with a standard home pressure washer, the customer was unable to get rid of the stains and had felt discouraged. This case study details how we restored their patio to its former glory.

Customer Challenges

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and could not eliminate the stains.

Solution

Upon being contacted, we quickly conducted a detailed evaluation to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and understand the challenges involved. We discussed our cleaning plan and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we assembled our high-powered cleaning equipment and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The large surface tool worked through the layers of grime and eliminated the majority of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to prevent rapid regrowth. This essential phase keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to review the patio. They were very pleased with the results and did not find any spots that needed more work. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We agreed to return annually to perform a maintenance wash, maintaining the patio’s beautiful look.

Results

The improvement was stunning. The patio, once dominated by black lichen stains, was restored to its original color and beauty. The customer was ecstatic with the outcome, noting a major upgrade in the appearance and usability of their patio area.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio looking its best. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This case study demonstrates Mr Clever Clean’s specialization in dealing with severe lichen infestations. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their original beauty. Our focus on excellent results and happy clients guarantees outstanding outcomes every time.