Case Study Summary

At Mr Clever Clean, we specialize in delivering top-notch and reliable exterior cleaning services across the Plymouth area. Recently, a client approached us with gutters clogged with debris. This report details how we resolved their gutter issues using our state-of-the-art SkyVac technology, making sure the customer’s property was protected from water damage.

Problems Identified

• Blocked Gutters: The gutters were severely clogged with moss, weeds, and accumulated grime, causing drainage problems during rain.

• Water Overflow: The overflow was most problematic near the conservatory and back patio, resulting in splashes on doors and puddles near the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, believing it was too difficult to clean them using traditional ladder methods.

Cleaning Process

Upon being contacted, we conducted a thorough assessment to assess the extent of the blockage and identify the most suitable cleaning method. We then provided the customer with a detailed proposal and pricing breakdown, which the customer approved. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly assessing the problem spots near the conservatory and patio. We discussed our advanced cleaning method, and shared a detailed quotation, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning appointment to fit the customer’s schedule. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to safely clean the high gutters above the conservatory, avoiding ladder-related risks. The high-powered suction cleared out all blockages, ensuring complete gutter cleaning.

4. Inspection with Remote Camera: After cleaning, we carried out a thorough inspection of the gutters using a remote camera rigged to the SkyVac. This allowed the customer to see the results for themselves and check that everything was done properly.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is a useful addition to compost. The customer chose to add it to their compost pile.

6. Final Inspection and Customer Sign-Off: After wrapping up, we asked the customer to inspect the gutters. They were pleased with the restored gutters and the newly cleaned gutter system. The customer approved the project, expressing their satisfaction.

Outcome

The gutters, once blocked and spilling over, were fully restored to working order. The SkyVac system quickly cleared out the debris, helping avoid future water damage to the conservatory and patio. The customer was very happy with the results and impressed by the SkyVac technology.

Customer Feedback

“The results are fantastic—we’re so pleased! Our gutters are now fully functional, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was skilled, fast, and had advanced tools. We’ll definitely use them again!” – Satisfied Customer

Project Summary

This project demonstrates Mr Clever Clean’s skill in managing difficult gutter issues. By using high-powered equipment and smart techniques, we were able to ensure proper drainage and prevent potential water damage. Our commitment to quality and customer satisfaction guarantees superior results on every project.